Product Care

Our products are skillfully crafted from high-quality materials and are designed with “real life” wear-and-tear in mind. While it is our experience that common sense usually goes a long way, we are happy to offer the following product care tips to help make sure that our products are with you as long as you like.

Glass

Our glass is highly durable and dishwasher-safe (maximum 150˚F). For best results, hand wash with a mild detergent in warm water, rinse, and dry with a soft, lint-free cloth. Extra care should be given to over-sized or stemmed pieces such as decanters or wine glasses which are just as durable as our other glass but, due to their proportions, may be more susceptible to damage - whenever possible, hand wash.

Bone China

Our bone china is dishwasher-safe (maximum 150˚F). Stubborn coffee or tea stains can be removed with toothpaste and a toothbrush. The natural density and relative thinness of bone china means it will conduct heat efficiently. Any microwave use should be kept to a minimum and may result in the pieces becoming hotter than expected. Please exercise caution.

Stoneware

Our stoneware is dishwasher- and microwave-safe.

Linens

Pure Linen products are made from long fiber European flax - a highly resilient natural fiber that actually softens with regular use while retaining its strength. Blended Linen products contain a percentage of cotton in the weave and offer a mix of resilience and easy care. Pure and Blended Linens are washing machine safe on a gentle cycle at 85-105˚F with plenty of water and non-bleach detergent. For Pure Linens, line dry, don’t tumble dry, and iron while damp at a medium heat on the reverse side for best results. Blended Linens may be tumble dried on a gentle cycle appropriate for delicates.

Felt

Wipe off spills immediately from felt surface. Stains can usually be removed with a bit of soap and water. For thorough cleaning, Dry Clean Only.

Steel

Our stainless steel is highly durable and dishwasher-safe (recommend 150–170˚F). Wipe dry with a soft cloth for best results. Resin handles may be restored to their original luster at any time by applying a daily-use household moisturizer on a bit of kitchen towel for a quick “polish.”

Stone

Our stone is made exclusively of rock—just rinse ’em and dry ’em.

Wood

Our wood products are made from conscientiously harvested hardwoods from PA, CT or MA in the US and from the eastern Czech Republic. The products will withstand occasional dishwashing, but should really just be rinsed and wiped down by hand.